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Support

We're here for you even before you know that you need us.

Everybody needs support at some point in time, be it help with understanding how to do that one thing you have been trying to do since 8 o'clock this morning or something more technical. Inspera’s support goes beyond that basic call centre offering. We call it preventive monitoring. Before you start your exam our staff checks that the tests you have created run smoothly, that your network is up and running, and that all your students have logged in. We monitor the whole exam real time until we are sure all students have submitted their answers, and we are ready to take action as soon as we spot irregularities. 




Integrations

Time is a valuable commodity.

Inspera’s goal is to reduce the administrative overhead of setting up and maintaining your exams. Inspera will synchronize to your institutions studentinformation system (SIS) and extract the required data to create and administer the exam.




Training

To get started is always the hardest part of the journey.

To help you create the best possible implementation of digital exams at the lowest cost, we offer bespoke training courses for key stakeholders. Our training program leads you step-by-step through the implementation of your first digital exam, as well as offering the more experienced user helpful instructions on the more advanced features. 




Webinars

We train you where you are.

Our popular webinars are a cost efficient and convenient way of getting up to speed. You can participate on your own device from wherever you are.




Customization

One size doesn’t always fit all.

Even if Inspera’s assessment solution has been developed in close cooperation with leading educational institutions, covering all basic needs of a digital exam, there might be institutions having special needs that demands bespoke development. Inspera has a strong team of highly qualified consultants ready to help you build exactly the solution you need.