Inspera e-Assessment Implementation Guide 2019

Learn more about how to implement and rollout your e-assessment project.


We need to write a brilliant introduction to this guide!

Project Charter

The purpose of the project charter is to document important project information:

  • Project background - reasons for undertaking the project
  • Objectives and scope of the project
  • Risks identified early on
  • Directions concerning the solution
  • Identities of the main stakeholders
  • In-scope and out-of-scope items

Project background, objectives, scope and risks

Prior to an implementation project with Inspera Assessment we recommend that you and your organisation go through and document the background for the project, and what you want to achieve with digitising the entire examination process (objective).

To reduce barriers during this change process, we recommend that you also define why your organisation wants to trial e-assessment:

  • Strategic approach
  • Benefits for faculty
  • Benefits for students

When defining the scope keep in mind that you may want to change the scope during the project. The scope can also be defined by phases, covering different parts or levels of the scope.

A risk assessment of the project should be done as early as possible to define potential risks and plan accordingly and should be reassessed frequently during the project.

Project organisation

In order to accomplish a successful implementation project, it is essential to establish the right team from the start to involve all stakeholders. The following functions should be covered:

  • a Project Team
  • a Reference Group for the project
  • a Super User Group and
  • a Steering Group/Committee.

The time required from the people involved will of course depend on the scope of the pilot - is it part of a bigger plan or is it just testing on a very limited scale?

Anchoring and Involvement

Digital examinations and the transition from paper to digital is a business critical change process involving many users, units and responsibilities across the institution. Implementing digital examinations is essentially about people, not technology and it should be seen as a change management process. As any other change management process, it is important that the digital examinations project is anchored within the institution's management.

Project Plan Blueprint

The Inspera Project Plan Blueprint for implementing our e-assessment solution involves the following 9 stages process:

  1. Kick-off
  2. System Setup
  3. IT-Infrastructure Review
  4. Super User Training
  5. Content Creation
  6. Mock Exam
  7. Learner preparation and information
  8. Live Assessment
  9. Evaluation

Below you see an overview of each stage:





1. Kick-Off

Should involve all members of the project group. The following subjects could be addressed:

  • The organisation
  • The motivation for introducing digital exam
  • Presentation of the Project team
  • Customer’s exam processes
  • Introduction of Inspera
  • Demo of Inspera Assessment
  • Project scope
  • Planned activities and goals
  • Communication and collaboration
  • Local infrastructure for the completion of the digital exam

For a smaller project, this would be a kick-off online meeting between Inspera’s Implementation Consultant / Project Manager and the customers representative or project manager. For larger projects, the project kick-off should be a physical meeting, involving all stakeholders in the implementation to secure alignment on all levels within the project team itself but especially anchoring with management.

As the project starts

2. System Setup

  • Create an Inspera Assessment tenant
  • Configuration of solution functionality
  • Configuration of integrations (Single Sign-On, Student Information System and Plagiarism Control)
  • User administration


Inspera and customer

Creation of an Inspera Assessment tenant can be done early in the project with default configuration.

Solution configuration should be done before roll-out to general users.

3. IT-Infrastructure Review

During the project, it is important to evaluate IT-infrastructure to see if it meets the requirements needed to conduct digital assessments


During the project

Before Mock Exams

4. Super User Training

Training is done according to the train-the-trainer concept where Inspera trains the client’s super users, who will then train faculty staff.

  • Super User training
  • Webinars
  • On-site training

Inspera (Super Users)

Customer (Faculty Staff)

Training is carried out after the the system is setup, but can also be ordered if needed at later stages.

5. Content Creation

After the project team/authors have conducted the training they should be able to start the content creation for the planned tests in the pilot:

  • Questions
  • Question sets
  • Tests

Academics (Authors) and Exam administration (planners)

After training sessions

6. Mock Exam

After the training workshops are finished, we recommend that a mock exam is conducted to test the infrastructure compliance (network, power supply, hardware) and the institutions’ and users’ readiness to go live with a digital exam process.

To get experience as close to a real life scenario, all players/roles should be included.

  • Authors
  • Planners
  • Invigilators
  • Graders/markers

After training sessions

7. Learner preparation & information

Before live assessments are being conducted it is important to inform the students about the new delivery method.

  • Information about the project and delivery method
  • Device and preparation requirements
  • Demo tests
  • Computer clinic
  • Mock sittings

Project team, Management and Administration

Before live assessments

8. Live Assessment

When all other activities have been completed, it is time to do the live assessments. This can be both School exams and home exams (submissions)


Quality assurance is the customer's responsibility but Inspera can contribute in this process if needed.

After training, content creation, mock exam and student preparation.

9. Evaluation

After the live assessments have been conducted an evaluation should be completed on the delivery of the project.

  • KPI
  • Goals

Inspera can provide the customer with an evaluation template and data extracts for evaluation on requirement.

Customer and Inspera

After live assessment/end of the project


Here you can find links to useful project resources: