Customer story
Public Works and Government Services Canada
“Whatever role they’ve had, whether it’s planners or graders, have found [Inspera Assessment] very easy to use.”
About Public Works and Government Services Canada
Public Works and Government Services Canada (PWGSC) is the Government of Canada’s common service organisation. PWGSC in the Western Region employs builders, buyers, architects, engineers, auditors, management consultants, environmental scientists, and real estate professionals. They supply office space and manage the day-to-day operations of Government buildings in the region.
Why?
PWGSC conducts pre-employment assessments as part of the hiring process, to assess candidates’ suitability for the role. Previously, these assessments had taken place in-person using pen and paper.
The pandemic highlighted the need for a digital solution to allow PWGSC to conduct assessments remotely. The organisation decided to work with Inspera because our solutions allow for maximum flexibility in the following areas:
- Planning, in particular being able to set windows of time in which exams are live;
- Exam creation and editing;
- Delivery;
- Grading, particularly collaboratively.
How?
In April 2021, PWGSC began implementing Inspera Assessment. At the start of the implementation phase, the team took part in Inspera training sessions to learn about different parts of the platform, as well as experimenting with its various functionalities before going live.
In September 2021, PWGSC started delivering assessments using Inspera’s platform. Within the team, one person oversees authoring, two are in charge of planning and up to 15 people may be called upon to grade assessments. Maria Dumitrescu, Regional Director, then managed quality control of authoring and grading.
The format of the exams varies but usually comprise a question per topic for which the candidate needs to give their response to a scenario. Usually, the questions are text-based and don’t include images or diagrams.
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