Do proper market research. Visit different vendors’ websites, subscribe to demos and webinars, and compare functionality, design, and customer cases, before you start sketching your requirements. Make sure to contact institutions similar to your own and ask them about how they have handled the transition to online assessment. Engage in local or national IT networks, and join the discussion.
Investigate if a framework agreement is available. A tendering process can be complicated and could cut into your resources. Framework agreements save you the time and cost of a sourcing process, as they remove the need to renegotiate standard terms and conditions.
Consider running a pilot project. A pilot project helps to trial the different processes in a controlled and managed environment, and is a good way to reduce risks. Use the lessons learned from these early-stage trials to inform and direct the strategy for wider adoption of digital examinations.
Identify why you are switching to online assessment. Defining the project background is integral in both aligning the implementation strategy and gaining support from your stakeholders. Benchmarking the benefits and readiness of the organisation against a digitalisation of exams processes should be essential to your pilot project.
Implementing digital assessment is essentially about people, not technology. Your e-assessment project should be recognised as a business-critical change management process. Make sure that the project is anchored within the management of your organisation. Engage your stakeholders and motivate them through change with ongoing communication, well-planned awareness activities, and regular reporting.